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Practice Plus Group

Practice Plus Group is England's largest independent provider of NHS services, delivering more than 70 different healthcare centres throughout the UK.

Patient acquisition | PPC | Website design

When the pandemic hit, they wanted to raise brand awareness for their private Covid testing services and GP consultations. Our partnership has seen us oversee all aspects of their Practice Plus Private website from conception to roll out of several highly successful patient acquisition campaigns.

The challenge

With their practice expanding from London to nationwide, and healthcare rapidly moving online, PPG wanted to drive new patient bookings through their remote GP and private Covid testing services.

The solution

The solution was to use targeted PPC campaigns to generate enquiries and bookings for Covid tests and remote GP services, with sophisticated geo-targeting for physical appointment bookings to their satellite clinics.


I had the pleasure of working with the team at Medico on a complex healthcare project. There was no doubt from the on-set that we had made the right choice. They are very professional, hands on and committed to delivering the task at hand. Their attitude of being partners in the success of the business is unique as opposed to the standard agency involvement.

Anita Olagun, Marketing Manager, Practice Plus Group

How to measure digital ROI

In addition to marketing, Practice Plus Group were trialling a platform called Heydoc to facilitate real time payment and bookings for consultation.

We discovered that, while the platform was operationally successful, it removed the ability to attribute success to marketing campaigns.

Medico’s solution was to work with Heydoc and come up with a bespoke tracking code that would allow booking data and payment values to be piped back into our analytics system, allowing for true end to end attribution of marketing efforts. 

To read more about how we did this check out our blog on How to measure the true value of your digital marketing activity with Heydoc.


By using targeted Google Ads we achieved the following results:

Conversion rate
Cost per enquiry

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