Website design terms and conditions

We will always do our best to fulfil your needs and meet your goals, but sometimes it is best to have a few things written down so that we both know what is what, who should do what and what happens if things go wrong. In these terms, you won’t find complicated legal terms or large passages of unreadable text. We have no desire to trick you into agreeing to something that you might later regret. We want what’s best for the safety of both parties, now and in the future.

In short

You, the Customer, are hiring us, Medico Digital Solutions Ltd, to design and build a website for the price outlined in our previous correspondence. Upon completion of the project, we will discuss with you further options with regards to ongoing support.

 

Details of the works

1) Design brief
You will provide us with some content to help us put together your new website. If you already have an idea of what you want to achieve from the content, then great. If not then don’t worry, you will be assigned an account manager to assist you with this stage.

You are required to send us any content (text, images, video) that you wish to be displayed on the website.

We are not responsible for the provision of text copy. You may provide copy yourself, or you may wish to use our copywriting services which cost £50 per page.

We are also not responsible for providing any imagery. However, we can source stock imagery for you, the cost of this varies from site to site; we can agree a budget with you.

2) First draft
Once we receive the content we will publish the content on the website. You will then be able to provide us with some feedback and a list of changes that you would like made to the content. Design changes are limited and must fit within the pre-existing template.

3) Finalising the project
Once the changes have been made and have been agreed with you, there will be another chance to make any content adjustments to the site.

We will discuss with you the options available to you regarding ongoing support such as hosting and SEO at this stage.

 

What do both parties agree to do?

We have the experience and ability to perform the services you need from us and we will carry them out in a professional and timely manner. We will endeavour to meet all the deadlines set but we can’t be responsible for a missed launch date or a deadline if you have been late in supplying materials or have not approved or signed off our work promptly at any stage. On top of this, we will also maintain the confidentiality of any information that you give us.

As our customer, you have the power and ability to enter into this contract on behalf of your company or organisation. You agree to provide us with everything that we need to complete the project including text, images and other information when we need it, and in the format that we ask for. We are a small business and to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions, we may have to reject offers for other work to ensure that your work is completed at the time arranged.

You also agree to stick to the payment schedule set out at the end of this contract.

 

Legal stuff

We can’t guarantee that the functions contained in any web page templates or in a completed website will always be error-free and so we can’t be liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this website and any other web pages, even if you have advised us of the possibilities of such damages.

If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

 

Copyright

You guarantee to us that any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide to us for inclusion in the web site are owned by yourself or you have permission to use them. At the end of the project and after we receive your final payment, copyright is automatically assigned as follows:

You own the graphics and other visual elements that we create for you for this project. We will give you a copy of all files and you should store them really safely as we are not required to keep them or provide any native source files that we used in making them.

You also own text content, photographs and other data you provided unless someone else owns them.

We love to show off our work and share what we have learned with other people, so we also reserve the right to display a link to your completed project as part of our portfolio, as well as to write about the project on websites, in magazine articles and in books.

 

Payments

We are sure you understand how important it is as a small business that you pay the invoices that we send you promptly. At the start of the project, we will invoice you for the total design fee. You agree to make payment in full within 30 days of the date of invoice.

 

The ‘small print’

We can’t guarantee that the functions contained in a website will always be error-free, so we can’t be liable to you or any third party for damages of any kind, even if you have advised us of the possibilities of such damages.

Just like a parking ticket, you cannot transfer responsibilities set out in these terms to anyone else without our permission. These terms stay in place and need not be renewed.

If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Although the language is simple, the intentions are serious and these terms are a legal document under exclusive jurisdiction of English courts.